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Industry8 min.

AI Meeting Minutes, Field Reports & Office Automation for Crafts, Engineering and SMEs: With Huber Solution GmbH and «automatisch mit KI»

Site reports, service logs, client meetings and quote preparation consume valuable evening hours in Swiss craft businesses and SMEs. Here is how companies automate documentation with Suisse Meets, Gold Partner Huber Solution GmbH and automatisch mit KI — 100% on Swiss servers.

Industry

In Swiss craft, construction, electrical, HVAC and industrial businesses, the biggest administrative backlog rarely happens during skilled work on site — it happens afterwards: work reports must be written, extra hours documented, site meetings minuted and customer enquiries turned into clean quotes. All too often, this paperwork is done late in the evening or at the weekend.

Together with our official Gold Partner Huber Solution GmbH in Egnach (Canton of Thurgau) and the dedicated SME initiative automatisch mit KI, Suisse Meets combines Swiss German speech recognition, AI minute-taking and structured office automation into a seamless workflow.

Where Craft Businesses and Technical SMEs Lose Time Every Day

Whether in a 5-person trade business or a 50-person engineering SME, four administrative bottlenecks slow daily operations down:

  • Evening work reports from memory: Technicians jot down completed tasks and materials on paper slips or type them up hours later in the office — billable extra items are frequently forgotten
  • Unstructured client and site meetings: Agreements with property owners, architects or production managers take place in Swiss dialect on site and require 30 to 60 minutes of manual write-up afterwards
  • Time-consuming quote preparation: Enquiries arrive incomplete via email, phone or web form; chasing missing details delays every offer
  • Media breaks between voice, inbox and ERP: Information from calls, meetings and emails has to be manually copied into calendars, project folders and trade software

Voice Note In, Finished Work Report Out: Suisse Meets in Daily Use

Instead of typing up reports in the evening, project managers, service technicians and workshop leads capture documentation by voice right on the spot — using the mobile app, the wearable Suisse Meets Pin, the tabletop Suisse Meets Pro in the meeting room or Suisse Meets Max for larger site meetings.

  1. Speak in Swiss German dialect or Standard German: Right after completing the job, the technician dictates a 60-second summary of work performed, materials used and open follow-up actions
  2. Automatic structuring in your company template: The Document Studio turns the recording into a clean work report, site meeting protocol or file note in Standard German, English, French or Italian
  3. Immediate availability for the office: Before the service van is even back at the yard, the structured report is ready for review and invoicing

End-to-End Office Automation with «automatisch mit KI»

To turn a finished report or incoming enquiry into the next business step without manual copy-pasting, the partnership between automatisch mit KI and Suisse IT connects voice documentation with back-office automation. The platform automatisch mit KI is built specifically for Swiss craft businesses and SMEs (1 to 50 employees):

Process StepTraditional Manual RoutineAutomated with Suisse Meets & automatisch mit KI
Field Work & Service ReportsHandwritten slips, typing up at night (15–30 min)60-second voice note with Suisse Meets → structured report ready for sign-off
Quote PreparationManually gathering emails, photos and call notesautomatisch mit KI checks completeness, structures items and drafts the quote
Client & Site MeetingsPaper notes, writing minutes days laterVerbatim Swiss dialect transcript, decisions and action items in 2 minutes
24/7 Phone AvailabilityMissed calls on site or night-time on-call disruptionsComplementary AI phone assistants in Eastern Switzerland answer 24/7 and triage emergencies
ERP & Folder HandoverDouble entry across email, calendar and softwareAutomated handover with 100% human review and approval

Crucially, automation never sends unreviewed quotes or reports to clients. The AI handles the repetitive preparation while final sign-off always stays with your team.

Gold Partner Huber Solution GmbH: On-Site Expertise from Office AI to Industrial Control Engineering

Behind «automatisch mit KI» stands Huber Solution GmbH, headquartered in Egnach (Canton of Thurgau) and led by Lorin Huber (Certified Systems Engineer HF in Industrial Automation). As an official Gold Partner of Suisse IT, Huber Solution GmbH supports craft businesses, industrial companies, SMEs and municipalities across Eastern Switzerland (Thurgau, St. Gallen, Appenzell and Grisons) on site.

For technical and industrial SMEs, Huber Solution GmbH combines four disciplines under one roof:

  • AI Automation & Voice AI: Deployment of Suisse Meets, office workflows via automatisch mit KI and AI phone assistants in Eastern Switzerland
  • Industrial Automation & Control Engineering: PLC programming, machine controls, HMI visualisation, retrofit solutions and Industrial Edge / IoT integration
  • Custom Software & Web Solutions: Tailored web apps, databases and API interfaces connecting existing ERP and trade software
  • Security Technology & Smart Building: Professional video surveillance, alarm systems and building automation for workshops, production plants and offices

100% Swiss Data Residency and ISO/IEC 27001:2022

Whether quote calculations, work contracts, construction minutes or client records: business data requires total confidentiality. Suisse Meets is operated by Suisse IT GmbH (8965 Berikon, UID CHE-168.610.867) 100% in Swiss data centres, is ISO/IEC 27001:2022 certified (Swiss Safety Center) and complies fully with the Swiss Federal Act on Data Protection (FADP/nDSG). Customer data is never used to train AI models.

Conclusion: More Time for Site, Clients and Workshop

Combining voice documentation with Suisse Meets and pragmatic office automation saves several hours of administrative work per employee every week. Learn more about the partnership at automatisch-mit-ki.ch/partner/suisse-it/ or contact our Eastern Swiss Gold Partner directly at h-solution.ch.

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